> ## Documentation Index
> Fetch the complete documentation index at: https://learn.cleftnotes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trust Center

> Complete transparency about our data practices, vendor relationships, and legal policies

<Tip>
  **Last Updated**: September 10, 2025\
  **Effective**: September 10, 2025
</Tip>

<Tip>
  **Your privacy and data security are fundamental to how Cleft operates.**
</Tip>

<Card title="Our Core Promise" icon="shield-heart">
  **We exist to protect and organize your thoughts, not to monetize them.**

  ✅ **You own your data** - notes, transcripts, and audio files\
  ✅ **No AI training** - your content stays private\
  ✅ **No data sales** - not to anyone, ever\
  ✅ **Full transparency** - see exactly how we handle your data\
  ✅ **Strong compliance** - GDPR, CCPA, and EU AI Act compliant
</Card>

***

## How We Protect Your Data

<CardGroup cols={2}>
  <Card title="Data Processing Agreement" icon="file-contract">
    **Complete DPA & data transparency**

    Our formal Data Processing Agreement with full transparency about data handling, security, and compliance.

    [View DPA →](/trust/data-processing-agreement-dpa)
  </Card>

  <Card title="37 Vendor Partners" icon="handshake">
    **Full vendor transparency**

    Every third-party service we use, what data they access, and how they protect it.

    [See All Vendors →](/trust/vendors)
  </Card>
</CardGroup>

## Legal Policies

<CardGroup cols={2}>
  <Card title="Privacy Policy" icon="shield-check">
    **Your data rights & protections**

    Legal details about data collection, usage, and your privacy rights.

    [Read Privacy Policy →](/trust/privacy-policy)
  </Card>

  <Card title="Terms of Service" icon="file-text">
    **Usage rules & agreements**

    Terms covering service usage, billing, and legal obligations.

    [Read Terms →](/trust/terms-of-service)
  </Card>

  <Card title="Cookie Policy" icon="cookie-bite">
    **No tracking cookies**

    Why we don't use cookies and how that protects your privacy.

    [Read Cookie Policy →](/trust/cookie-policy)
  </Card>

  <Card title="Accessibility Statement" icon="universal-access">
    **Digital accessibility commitment**

    Our commitment to WCAG 2.1 AA compliance and accessibility roadmap.

    [Read Statement →](/trust/accessibility-statement)
  </Card>
</CardGroup>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Data Protection Officer" icon="shield-user">
    **[Jonny Cosgrove](https://www.linkedin.com/in/jonnycosgrove/)**\
    Founder, COO and Data Protection Officer

    📧 [DPO@cleftnotes.com](mailto:DPO@cleftnotes.com)
  </Card>

  <Card title="Privacy Questions" icon="question-circle">
    **General Privacy Support**

    📧 [privacy@cleftnotes.com](mailto:privacy@cleftnotes.com)\
    📋 [Data Access Request Form](https://tally.so/r/mee2dx)
  </Card>
</CardGroup>

## Policy Updates

<Note>
  **All policies updated September 10, 2025** - Enhanced privacy protections, complete vendor transparency, and improved accessibility commitments.

  For complete policy change history, see our [Changelog](/changelog) and filter by "policy" tag.
</Note>

## Official Versions

<Warning>
  **Legal Compliance**: For the most current and legally binding versions of our policies, please visit:

  * [Privacy Policy](https://www.cleftnotes.com/privacy)
  * [Terms of Service](https://www.cleftnotes.com/terms)
  * [Cookie Policy](https://learn.cleftnotes.com/trust/cookie-policy)

  The documentation versions are provided for your convenience but the website versions are authoritative.
</Warning>