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Official Version: The most current version of our privacy policy is always available at www.cleftnotes.com/privacy. This documentation version is provided for your convenience.
Last Updated: September 10, 2025
Effective: September 10, 2025

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Privacy Promise - Quick Summary

What You Need to Know

The only interest Cleft has in your data is keeping it safe.✅ You own your data - notes, transcripts, and audio files
✅ We never train AI on your data - your thoughts stay private
✅ We never sell your data - not to anyone, ever
✅ You can export everything - your data is portable
✅ GDPR & CCPA compliant - meeting the highest standards
✅ Transparent vendor relationships - see who we work with📖 Estimated reading time: 5 minutesFor specific details, see the sections below or visit www.cleftnotes.com/privacy.

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Privacy Policy - Simple Language Version

Last Updated: September 10, 2025This is an expanded version of our privacy policy.

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1. What Cleft Does

  • We turn your voice into text.
  • Your ideas become notes.
  • Your notes stay yours.
  • Your notes, your control.

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2. Your Notes, Your Ownership

  • You own your notes.
  • We guard your notes.
  • We don’t peek at your notes.
  • We don’t share your notes with others.
  • We don’t sell your notes.
  • We don’t train or learn based on your notes.

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3. Information We Safeguard

We protect and process:
  • Your voice recordings
  • Your written notes
  • Your summaries
You control your information. We follow your wishes for these. If you delete something, it is deleted.

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4. Information We Use

We keep and control:
  • Your display name
  • Your email
  • Your app preferences
  • Your communication preferences
We use these to run Cleft.

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5. How We Use Information

We use the information you opt-in to share:
  • Make Cleft work for you
  • Improve Cleft
  • Help you if you ask

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6. Keeping Your Information Safe

  • We use strong locks for your information.
  • We protect all your data equally.

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7. Your Choices

You can always:
  • See your information
  • Change your information
  • Delete your information
  • Tell us to stop using your information
Just ask us.

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8. Sharing Information

We share information only if:
  • You say it’s okay
  • Cleft needs it to work
  • The law says we must
We can’t share your notes unless you want us to, ever.You can review our trusted third-party vendors here.

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9. How Long We Keep Information

  • We keep your account information for two years after you last use Cleft. We’ll always check in first.
  • We keep your notes as long as you want us to.

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10. If We Change This Policy

This policy is effective as of September 10, 2025.We’ll tell you if we change how we handle your information. We’ll update this page.

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Questions?

We’re here to help. Please contact Jonny Cosgrove, our data protection officer, with any data-related queries at [email protected] or [email protected].Subject Access Request: To make a subject access request, please submit a request here.

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Change History

Policy Updates

For a complete history of our privacy policy updates, see our Changelog and filter by the “policy” tag to view all policy-related changes in context.Current Version: 1.3 - September 10, 2025 Previous Versions: 1.2 (Sep 18, 2024), 1.1 (Feb 22, 2024), 1.0 (Dec 27, 2023)
For the most current and legally binding version of our privacy policy, please visit www.cleftnotes.com/privacy. If you have any questions about our privacy practices, contact us at [email protected].