Quick answers to your questions about Cleft - subscriptions, features, troubleshooting, and support
Help with Subscription & Account ⚡
Help! I lost my Plus features / subscription
Quick Fix
Need a refund or billing help?
Check subscription status or manage plan
Can I share my Plus subscription with family members?
App Not Working? 🔧
App crashing or won't open
Can't record or transcribe
Notes not syncing
Having issues with audio devices?
Getting Started
What is Cleft and how does it help me?
How much does Cleft cost?
What happens to my notes if I downgrade?
How do I manage my subscription?
How do I restore my subscription or purchases?
Do you offer student discounts?
What's your refund policy?
How do I start recording my first note?
Launch
Record
Review
Save
Can I use Cleft on all my Apple devices?
What's the difference between voice notes and voice memos?
How do transcriptions work in Cleft?
Local Processing
Private Conversion
One-Time Process
Text-Based Editing
Features & Capabilities
Can I create notes without recording audio?
Can I add more voice content to an existing note?
What are Custom Instructions and how do they improve my notes?
⌘ + .
on Mac)How does the Notion integration work?
How can I automate workflows based on tags?
How does Cleft work when I don't have internet access?
Can I share notes securely with others?
Troubleshooting
Why aren't my notes syncing between devices?
The app seems slow or unresponsive
My recordings aren't being transcribed
How do I access or edit my transcriptions?
I can't access my account
Privacy & Security
How secure are my notes and recordings?
What happens to my audio recordings?
Can I export or delete all my data?
Support & Community
How do I get help if something's not working?
How do I join the beta program and test new features?
Is there a trial period?