🔒 Privacy & Legal
Terms of Service
Complete terms of service for Cleft Notes - the rules for using our service
Official Version: The most current version of our terms of service is always available at cleftnotes.com/terms. This documentation version is provided for your convenience.
Last Updated: September 10, 2025
Effective: September 10, 2025
Effective: September 10, 2025
Terms of Service - Quick Summary
Key Points at a Glance
The rules for using Cleft, made simple.📖 Estimated reading time: 8 minutes
🚀 Getting Started
- Age requirement: 13+ with parental or bill payer’s permission
- Account needed: For full features
- Free + Paid options: Choose what works for you
💳 Money Matters
- 14-day refunds: No questions asked policy
- Auto-renewal: Via Apple App Store
- Clear billing: We explain all costs upfront
📧 Communication
- Newsletter: Opt-in during signup (easy unsubscribe)
- Essential emails: Account updates we’ll always send
⚖️ Legal Basics
- Your content: You own your notes and ideas
- Our service: We own the Cleft app and features
- Irish law: Governs these terms
- Changes: We’ll notify you of updates
📞 Need Help?
- General questions: [email protected]
- Support: [email protected]
Terms of Service - Simple Language Version
Last updated September 10, 2025Remember, using our services after the effective date constitutes acceptance of our new terms. Should you have any questions about these changes, we’re here to answer them at [email protected].1. Introduction
These are the rules for using Cleft. We’ve made them easy to understand.2. What Cleft Does
We help you remember your ideas by writing them down when you speak.3. Who Can Use Cleft
You must be 13 or older with parental or bill payer’s permission to use Cleft.What Cleft Does: Cleft helps you record, transcribe, and organize your voice memos and notes.Account: If you want to use all of Cleft’s features, you’ll need to create an account. Make sure your account details are correct and complete.4. Using Cleft Properly
- Be respectful when using Cleft.
- Don’t do anything that could harm Cleft or other users.
- Keep your account information safe and private.
5. Accounts and Your Responsibilities
- Keep Your Account Secure
- Don’t Share Your Account Details
- Your ideas and content belong to you.
6. Privacy and Data Use
Understanding Our Privacy Practices: Our Privacy Policy is a part of these Terms. It explains how we handle your data. Please make sure you read it.7. Payments
- Some Cleft features require payment.
- We clearly explain costs and billing times.
- We offer full refunds within the first 14 days of purchase.
8. Communications from Us
When you sign up for Cleft, you opt-in to receive emails about new features and updates.You can choose not to receive these messages by opting out using this formWe’ll always send important and system level messages about your account.Opting Out: If you don’t want to receive marketing messages you may follow the instructions in any of our emails.Essential Service Messages: Even if you opt out of marketing emails, we’ll still send you important messages related to your account and our service until you delete your account.9. Limitations
- We try our best, but sometimes things might not work perfectly.
- We’re not responsible for problems we didn’t cause.
10. Changing These Terms
- We may need to update these terms sometimes.
- We’ll inform you when we make changes here.
- Continuing to use Cleft after changes means you accept the new terms.
11. Links to Other Websites
Third-Party Websites: Cleft might include links to other websites, which we don’t control.Read Their Terms: Before using these external sites, please check their terms and privacy policies.Our Responsibility: We’re not responsible for the content or practices of any third-party site.12. Copyright Policy
Respecting Intellectual Property: At Cleft, we respect others’ intellectual property rights and expect our users to do the same.13. Intellectual Property Rights
Our Ownership: The Cleft service, including its original content, features, and functionality, is owned exclusively by Cleft and its licensors.Your Content: Anything you create, upload, or store using our service is yours. You keep all rights to your text, audio, and other materials.Cleft’s Rights: Apart from your content, everything else related to the service is owned by Cleft and protected by copyright, trademark, and other laws. Our trademarks can’t be used without our prior written consent.14. Feedback to Us
Your Suggestions: We’re always happy to hear your ideas for improving Cleft. But remember, your feedback doesn’t give you any rights to the service or the ideas you share.Our Use of Feedback: Any feedback you provide becomes Cleft’s property. We can use and share it without owing you anything or keeping any rights for you.Transferring Rights to Us: By giving feedback, you’re assigning to Cleft all your rights in that feedback, including intellectual property rights.15. Termination
Ending Your Account: We can end your account or stop you from accessing the service at any time, without warning, for any reason, especially if you break the Terms.16. Indemnification
Your Responsibility: If your use of Cleft, or violation of these Terms, causes legal issues, you need to cover any costs, including legal fees. This applies to you or anyone using your account.17. Limitations of Liability
Our Responsibility to You: Our legal liability to you is limited as much as the law allows. We’re not responsible for indirect or special damages that might happen because of using Cleft.18. Service Disclaimer
Service As Is: We provide Cleft as it is and as available, without any kind of warranty.19. Governing Law
Jurisdiction: These Terms shall be governed by the laws of Ireland.20. Changes
Amendments: We reserve the right to modify or replace these Terms at any time, with notice provided to users on this document in section 25.21. Waiver
Non-Waiver of Rights: Just because we don’t immediately enforce (or we delay in enforcing) any rights or provisions in these Terms doesn’t mean we’ve waived those rights or provisions.Written Waivers: A waiver of any right or provision will be effective only if it is in writing and signed by us.Specific Instances: A waiver on one occasion does not imply a waiver on any other occasion.22. Entire Agreement
Complete Terms: These Terms, along with any additional terms or policies we have provided you, including our Privacy Policy, make up the entire agreement between you and Cleft. They replace any previous agreements or understandings (whether oral or written) regarding the Service.No Other Terms: Nothing else, including any verbal statements or representations, changes these Terms unless it’s in writing and signed by both you and Cleft.23. Survival
Ongoing Obligations: Some obligations and rights in these Terms will continue even after your account is terminated or your use of the Service ends. This includes sections like ‘Intellectual Property’, ‘Indemnification’, ‘Limitations of Liability’, and any other provisions that by their nature should survive termination.Long-Term Validity: These surviving terms will remain in effect until they are fulfilled and apply to respective successors and permitted assigns.24. Contact Us
General Inquiries: For any questions or comments about the Service, or these Terms, please contact us at:- Email: [email protected]
- Support Email: [email protected]
- Feedback Email: [email protected]
25. Last Updated
Our terms of service is designed to keep you informed.Current Version: This policy is effective as of September 10, 2025.Any future changes or updates to our terms of service will be reflected on this page along with an updated effective date.Change History
Terms Updates
For a complete history of our terms of service updates, see our Changelog and filter by the “policy” tag to view all policy-related changes in context.Current Version: 1.5 - September 10, 2025
Previous Versions: 1.3 (Sep 18, 2024), 1.2 (Jun 24, 2024), 1.1 (Feb 22, 2024), 1.0 (Dec 27, 2023)
Previous Versions: 1.3 (Sep 18, 2024), 1.2 (Jun 24, 2024), 1.1 (Feb 22, 2024), 1.0 (Dec 27, 2023)
For the most current and legally binding version of our terms of service, please visit cleftnotes.com/terms. If you have any questions about these terms, contact us at [email protected].